Privacy Policy

Last updated: April 2026

Interpret Design ("we", "our", or "us") operates this website and processes personal information in connection with enquiries, client relationships, project delivery, and website administration.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information, with particular regard to Botswana's data-protection framework and the Botswana Data Protection Act, 2024.

1. Information We Collect

We may collect personal information that you choose to give us directly, such as your name, email address, phone number, company name, project details, files you share, billing information, and any information included in your messages to us.

We may also collect limited technical and usage information when you visit the website, including browser type, device type, IP address, general region, pages visited, and basic interaction or diagnostic data used for performance, security, and service improvement.

2. Why We Process Personal Data

We process personal information only for clear and legitimate purposes. These include responding to enquiries, assessing and delivering projects, communicating with clients, preparing proposals and invoices, operating and securing our website, keeping business records, and complying with applicable legal obligations.

We do not sell personal information, and we do not collect more personal data than is reasonably necessary for the service or communication involved.

3. Botswana Data Protection Act, 2024

Interpret Design seeks to process personal data in a way that is consistent with the Botswana Data Protection Act, 2024. That includes handling personal data lawfully, fairly, and transparently, limiting processing to specific purposes, keeping information accurate where reasonably possible, protecting it with appropriate safeguards, and retaining it only for as long as necessary.

Where consent is required for a particular activity, we will rely on your consent. In other cases, processing may be necessary to respond to your request, perform contractual steps, meet legal obligations, or support legitimate business interests in a manner that respects your rights.

4. Sharing and Service Providers

We may share personal information with trusted third-party service providers who support the operation of our website, file storage, communications, payments, and project delivery. These providers may only process personal information for the services they provide to us and under appropriate confidentiality and security arrangements.

If data is processed or stored outside Botswana, we aim to use providers and arrangements that offer appropriate safeguards and a level of protection compatible with Botswana's data-protection requirements.

5. Security and Retention

We use reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, misuse, or loss. No method of storage or transmission is completely risk-free, but we take data security seriously and review our practices as our operations evolve.

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, or longer where retention is required for accounting, legal, tax, dispute-resolution, security, or regulatory reasons.

6. Your Rights

Subject to the Botswana Data Protection Act, 2024 and any legal limitations that may apply, you may have the right to be informed about processing, request access to personal data held about you, request correction of inaccurate data, request deletion or restriction in appropriate circumstances, object to certain forms of processing, and withdraw consent where consent is the basis for processing.

If you would like to exercise your rights, we may need to verify your identity and request enough information to understand the scope of your request before we act on it.

7. Complaints and Regulatory Oversight

If you have concerns about how your personal information has been handled, we encourage you to contact us first so we can try to resolve the matter promptly. You may also have the right to raise the matter with Botswana's Information and Data Protection Commission or the relevant data-protection authority responsible for regulatory oversight under Botswana law.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, operational practices, or security measures. When we make changes, we will post the updated version on this page and revise the date above.

9. Contact

Interpret Design

Email: admin@idesignbw.com

If you have questions about this policy or how we handle personal information, please contact us using the email above.

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